PLUS SIZE SHAWL SEQUIN GOWN "MYSTICAL NIGHT" GRAY

The term of formation of the order is 1-2 working days. It can be increased during the period of releases of collections and large replenishments.

Delays can be due to the high workload of support during holidays, collection releases, or large additions.

All orders that come into our store are shipped within 5-6 business days (we usually do it faster).

Delivery time depends on the type of shipment and delivery address.

The deadlines do not include days of reception and non-working days (weekends and holidays), as well as non-working days of the courier delivery area and post offices.

*Delivery time averages between 11 and 30 business days.

1. Delivery Times

Orders are shipped via UPS, DHL, FedEx, or your local courier depending on your shipping address provided. Orders are processed and dispatched from our warehouse within 3 business days. In peak periods, please allow for up to 5 business days for dispatch.

All orders are shipped from US, Australia, Shanghai, or Singapore depending on the proximity of your shipping address and our availability. This allows us to get your items out to you faster.

We are not responsible for items not received due to incorrect or incomplete shipping address provided. If your package gets lost in transit, we will do everything we can to assist you. However, we are not responsible for packages once proof of delivery is generated.

2. Import Taxes & Duties

Import taxes and duties are covered by WHITE LAKE™.

3. Order Tracking

Once your order has been shipped, we will immediately send your Order Tracking Number (OTN). If you do not receive your Order Tracking Number (OTN) within 7 business days from the day you have completed your payment, please contact us for more information.

Our team sends an email with details of the order and a tracking number after the order is shipped. There may be several tracking numbers in the email if several items are paid for. In this case, our team sends items in separate parcels to preserve quality. This may be the reason why different items are shipped separately and arrive on different dates. You can track your order on our website!

4. Partner Carriers

Payment for goods is made by bank card through the authorization server of the Bank's Processing Center. Please have your plastic card ready in advance.

1. Payment Methods

• Visa;
• Mastercard;
• American Express;
• and more.

2. Data Transfer

Please have your plastic card ready in advance. Connection with the payment gateway and transmission of information is performed in secure mode using the SSL encryption protocol.

If your bank supports Verified By Visa or MasterCard Secure Code secure online payment technology, you may also be required to enter a special password to make a payment. Check with your card issuing bank to find out how and if you can get passwords for online payments.

This site supports 128-bit encryption. Our partners ensure the confidentiality of the personal information they share. The entered information will not be given to the third parties except the cases provided by the legislation. Making payments by bank cards is carried out in strict accordance with the requirements of payment systems Visa Int. and MasterCard Europe Sprl.

3. Payment Process

If you choose the method of payment by plastic card, the payment for the order is made immediately after its execution. After completing the order you will have to click on the "Pay" button, the system will switch you to the page of the authorization server, where you will be prompted to enter the plastic card data and initiate its authorization by clicking "Pay with bank card". In case of authorization you will be redirected to the thank you page. If the authorization of the card is rejected, you will be able to repeat the payment procedure. After the payment has been made, you will receive a confirmation SMS (optional) on your cell phone.

To pay by card, you need to enter the following data:

• Card number, shown on the front of the card, usually 16 digits;
• CVV2/CVC2 code, is on the back of the card - these are the last 3 digits that are separated from the others;
• The name and surname of the cardholder, it is necessary to specify strictly in Latin letters;
• The expiration date is on the front of your card, just below the card number.

4. Successful Authorization

After successful payment, you will be taken to the thank you page. An email with order details and tracking number will be sent to your email address.

5. Payment Rejection

• Bank card data was entered incorrectly;
• There are not enough funds on your bank card. You can find out more about the availability of funds by contacting the bank that issued your bank card;
• The expiration date of the bank card has expired. The expiration date of the card is usually indicated on the front of the card (it is the month and year until which the card is valid). You can find out more about the card expiration date by contacting your bank;
• The bank card is not designed to make payments over the Internet, as you can find out by contacting the bank that issued the bank card.

The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and will not be disclosed. Your credit card data is transmitted only in encrypted form and is not stored on the bank's web server.

Trade name: White Lake LLC

Email: support@whitelakellc.com

Physical address: 28294 Ferry Road, Warrenville IL 60555, United States